Make necessary changes and click the button marked “SAVE” to update the user's information.
User Info – Account Details
User # – Number associated with the user’s account
Username– (Required) Unique identifier for this user. A specific username cannot be used by more than one user.
Password- (Required) Account Password.
First name – (Required)
Last name – (Required)
Company – (Optional)
Email- (Required) User’s email address. An email address cannot be used by more than one user.
Address 1 - (Required)
Address 2- (Optional)
State- (Required) State, region, or territory.
Zip - (Required) Zip Code or Postal Code.
Home Phone - (Required)
Work Phone- (Optional)
Paypal Email – (Optional) The email address used by this account to accept PayPal payments.
User Info – Billing Details
Copy From Account Details – This button will copy the name and address information from Account details to Billing details.
Credit Card Information
Credit card information is optional or required, depending on billing preferences. When credit card information is entered and confirmed the data becomes masked with ‘X’ characters, improving security for you and your customers. This is done automatically.
Card Number – 16 digit credit card number.
Note: If using the "Auto Verify CC" function, the credit card number does not go through the verification when edited from the Admin control panel.
Expiration Date – MM/YYYY date format
Card Type– Credit cards accepted. The cards available will depend on what cards are enabled in Billing>Credit Cards.
Manual Discount – (Optional) Set a discount level for this user from your defined discount fields under Site preferences > Fees > Discount Settings.
Admin – Check this box to set user as a Site Administrator.
Note: Administrator privileges enable a user to change all settings in the admin control panel. Only one user with Administrator privileges is recommended.
Verified– This checkbox indicates when a new user has verified their account by logging in with their email address, the verification code they received, and their password.
Note: Checking this box will allow a user to sign in without verifying their email address. Deselecting this check box will remove a user’s ability to log into their account without re-verification.
Restricted– Checking this box will prevent the user from signing into their account.
Note: The benefit of restricting a user instead of deleting them is that the user is prevented from registering with the same email address and username.
Batch Payment Processing– (Default: Enabled) This user will be evaluated when batch payment processing is performed. Uncheck this option to remove them from batch processing.
Seller – (Default: Disabled) Signifies whether a user is allowed to post listings if the “Seller Verification Required” option is set to ON. Also specifies whether a user should be emailed from the form located in Users > Email Users when sent to Sellers. If "Seller Verification Required" is set to OFF, this checkbox will only be checked if the user has posted a listing.
Buyer – (Default: Disabled) Signifies whether a user has bid on listings; also specifies whether a user should be emailed from the form located in Users > Email Users when sent to Buyers
Email Preferences- Uncheck user email preferences to prevent the indicated email(s) from being sent to the user.
Last Signed On – Date when user last logged into their account.
Member Since – Date of user registration.
Last IP – The last IP address the user logged in from and status.
Reg IP – IP used when registering the account and status.
Verification Code– Code sent when verifying the email address of a new account.
Membership Details – This information appears when Memberships are optional or required.
Active Membership – Membership Type (as defined in Billing & Fees >Membership Plans) or None.
PayPal Subscription ID - Unique PayPal generated ID number. This ID number is used by PayPal in reference to this user’s subscription in your PayPal transaction history.
Expiration Date– Expiration of current membership duration.
Item Credit –Value of the total item listing credits currently available to the user or unlimited. This is defined by the user’s membership plan.
Note: The Administrator has the ability to add or subtract item listing credits.
Effective Discounts – All discounts for this account related to the user’s membership plan