Customer Reviews

Don't just take our word for it...
Excellent sales, service, and support throughout the entire process thus far. This is a top of the line company! David
[We are] pleased as punch with the system, both in terms of its reliability and flexibility. This is a game-changer for their business. I want to thank you again, for the outstanding pre- and post-sales support you have given us and I hope I have the good fortune to send more clients your way. Mark C.BASCO
Cant tell you how happy I am with your product, and the support we've received. Phenomenal. Stefan
Rainworx Events Edition was just what we needed to help our business to grow. After almost a year of research, we went with Rainworx Events Edition to support our growing demand. The Rainworx team worked tirelessly with us in customizing their core software to fit our specific needs. We are now going on 2 years and the Rainworx team continues to produce excellent updates with new features and offers the best support in the business! Vincent O.Bid Rust Belt
This software makes running your own auctions EASY while looking good. We operate a very specialized use of auction software, and the new RainWorx Events Edition does everything we need out of the box. We like how extensive the options are for customizing your auctions. Exceptional. Rainworx provides both a quality product AND world class customer support. Leah M.Arabian Horse Times
Ease of use and setup are fantastic. Everything you could want in an enterprise grade online auction software is here. If you are looking for a place to get away from the big E or just a great private auction software, this one is for you. Things it has that we needed and love: registered users with custom fields, User email verification, auto email notifications, reserve amounts, buy it now, quick bids, feedback system, restricted sellers, payment system integrations, categories, featured items, TOS.. OK you get the idea, it has it ALL. Their documentation is very comprehensive with a step by step process that gets you going quickly. Upgrades are just as easy. I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented. Customer service has been great. I have only had to reach out twice and they where prompt to resolve my issue. We were looking for and alternative to public auction sites that charge huge fees for selling our vehicles. AuctionWorx allowed us to save literally thousands of dollars in fees by bringing the process in house. Shaa M.Southern Chautauqua FCU
The experience from beginning to end has been exceptional, from pre-sales to developer support. The core product is extremely well designed and behaves exactly as you would expect it to with absolutely no surprises. But is also designed to be customized to suite unique auction requirements. The documentation for developers is clear and comprehensive. But best of all, the support team has been amazingly responsive, providing clear actionable answers whenever we needed guidance. Mark C.Rightsize Marketing
A nicely executed upgrade...! We contracted with Rainworx to add Dutch Auction functionality into their SaaS product... We're very satisfied with the results and appreciate running our auctions on a modern platform. Cloud based, which does away with the need for server and database management duties. Also, far better backend functionality for invoice generation and sales reports than [older software] James L.Creation Entertainment
Our first auction is over and the software worked superbly, I was very impressed. The users were happy too and I received comments that it was very user-friendly. One customer said it was the best online auction software they’d come across... Great product with 1st class support helped me achieve my goals. It's easy to use and very powerful in what it can do. It's potential is unlimited and gives you scope to expand your business. It has a very user-friendly design and my customers have commented about its ease of use and that it is one of the best of its kind around. Andrew M.Parlogram Auctions
Great People! Great Software! Mike in particular has been Extremely Helpful! & Friendly! Interface is very friendly. Smooth. Clean, Updated. Easy to use for customization, and plug and play type work! Happy Customers! Myles G.Pop Auction
Auction Worx has been wonderful to work with: It's easy to use for the sellers, for the buyers and for us (we manage the sales). The reports are very user friendly. We appreciate the special programming that Auctionworx does... It allows us to conduct weekly sales of a huge variety of items. Nancy S.Transitional Design
AuctionWorx - Nothing But Awesome!!! The software is very easy to use and the support team is always available to help. The good people at AuctionWorx provide a solid piece of software that will not disappoint. The service that I have received from them over the years keeps me coming back. They were even kind enough to make coming back to them worth my while. If you have left them for whatever reason, you may wish to reconsider. They are good people to do business with. Joe A.Offer Down
You are not only buying software, but a great support team as well: Thanks to the RainWorx software, we have achieved our goal in creating a customized, user friendly auction site in the most cost effective way. Their staff is very professional and respond to any situation promptly. The software is great and the service is incredible! M. H.Police Auctions Canada
THE platform to build your auction house on: The software is sophisticated while still being easy to understand. AuctionWorx helped me understand front-end developing thanks to the great documentation and support you get from RainWorx. Simply put: If you're serious about starting a professional online auction house, there's no need to look further. Eivind B.Berheim Interiør & Antik
Great software - Great Service! 5 Stars *****: I am so happy we decided to go with Rainworx rather than build out our own auction software from scratch. Steve , Briana and the team at Rainworx are awesome! They have always been prompt and professional with any questions we've had or custom software changes we've made. The software itself is stable, user friendly and reliable. It has all the features you need to run a successful online auction. I am very happy with Rainworx and look forward to working with them as the business grows. Thank you Rainworx! Sidney B.Sabbashop
Having trawled the internet for some type of auction software, we came upon Rainworx site, which looked the most professional and the most appropriate for what we needed. Yes, it does cost a bit to set up - however I would say it has been worth every penny. Steve, who is our guy in the States, has been amazing - any email we send is replied to in a couple of days at the latest - but usually the same day (given the time difference) - anything we need doing, programming wise, is done as fast as they can do it (which is pretty fast!). They are always at the other end of the phone if we need them, although for us with the time difference, email works well. They are also continually upgrading the site, which is great. Once you have the site, you can of course get your own programmers in, however, for us, Rainworx is doing everything we need them to. Of course, there are some things we would like to be able to change ourselves, occasionally, but they are minor. If you have experience of other auction sites, then the Rainworx site is fairly straightforward/easy to use. The CMS system, once you get your head round it, is logical and enables you to change base prices, logos, categories etc. Some html knowledge could be of use too, but usually what you need is easy to find online. So to conclude - they are amazing, we can't rate them highly enough and they are always so helpful. Personally, I wish we could keep them for ourselves, but that wouldn't be fair! x Deborah P.justboatstuf
Superb software - Superb service: The software and team are very professional and after lots of research, we could not find anything better. The hosting is also very good and very stable and reliable. The customer service from the team is superb with a very quick response to any questions or concerns that you may have. A great big thanks to Rainworx from us at StuffMine. Highly recommended. Michael P.StuffMine
…I want to thank you guys for the well designed and well documented software! I was able to easily put together a custom membership provider following your samples and create user accounts for our existing users. Christie S.Midhurst, Ontario
Looking for a straight forward and affordable Auction Site solution? This definitely fits the bill! Very good out of the box solution that has all that you would expect for an online Auction Site. Due to our business requirements & lack of technical resources onsite we were heavily reliant on Rainworx for additional customization work. They did not disappoint, in fact this for us is where they separate themselves from others. Their service and development work is exceptional, no job too small or large. Thank you Rainworx, you guys are fantastic! Matt C.Ingram Micro
Great software! I have spent several years trying to build our own auction website as an addition to our online store. I have tried multiple softwares and had major problems with them all. I decided to try Rainworx software as a last resort with a large auction scheduled for February. The software is fantastic. The set up is extremely easy and it has all the important features needed to run an auction. I have many computer challenged customers. My auctions need to be simple and straight forward. Rainworx software offers this. My website is fast, easy to use and looks great. The [RainWorx] team was willing to work with me to help customize a few things and I was ready to go in no time. I would highly recommend this software! Mike P.PHSAuctions
...The admin area is easy to use, self explanatory in most cases. For the customer it is a good looking site, simple, user friendly.... and that is exactly what I needed. After purchase, the Rainworx team were exceptionally helpful. I dealt with Briana the majority of the time and she was really patient with me. Like I said I knew nothing about the basics, and she never patronised me about my knowledge, she helped me as much as possible. They helped me with slight changes to the site so that it helped my site help my customers. I honestly don't have any cons to be honest. It was good that they were American, as I am from England, there was no language barrier. I genuinely can't rate them higher and strongly recommend them. Mark F.ART55
We've been working with RainWorx AuctionWorx for almost two years now. The product is great, easy to use, easy to enhance, and very flexible. Their support is top notch! Curt J.MediaBiz 365
It's been a real pleasure working with the Rainworx team. Software is feature packed and stable. We've done some very heavy customizing to the software and they've supported us every step of the way. From support with the code, to server support to answering questions, helping us customize - they've been fast and helpful. I would definitely recommend them, and would choose their company again. A++! Mike B.Web Guy at AuctionMaxx
After searching for months for the right online auction software for a new business we ended up going with AuctionWorx developed by the folks over at RainWorx based upon a demo of their software and its affordable price. The software is well built with all the right features and options you need to run an online auction business. A good UI with great customization options to fine-tune the site to meet your needs. The code can be a bit complex if looking to implement your own customizations, but RainWorx has a good developer's guide to support your own designs. Having been a customer for four months now, the best aspect we've learned about our purchase is the support by RainWorx themselves. I would rate myself as a challenging customer and asked for support multiple times in the short time frame and Steve of RainWorx was patient, responsive and helpful. I am very happy we went with RainWorx and look forward to working with them further as our business grows. Raymond W.Airsoft Auction
We decided to modify the rainworx software to fit out business needs and RainWorx support was there through the entire process. They were available via email and phone to help us through all of our questions. Great support and couldn't have asked for better attitudes. Joshua W.AJ Auctions, LLC
AuctionWorx has to be one of the best possible investments that you can make in my opinion. The team at RainWorx are extremely helpful and the functionality of the software out of the box is great. I would recommend to anyone looking for an auction website solution to go with the guys at RainWorx. Adrian P.White Cloud
I have been working with your software now for several days and I just want you to know that it is one of the best systems I have ever used! I have searched for years for a good system that works well with our business model and so far I'm very pleased with it... John S.Ozark Mountain Railcar
We have been using the Rainworx Auction Software for over five years and we love it! It's very easy to use and is user-friendly for the thousands of customers who participate in our auctions. Rainworx provides excellent service and their support team is always responsive to our needs. With the help of Rainworx, we have been able to raise almost $1MM for The Josh Groban Foundation to help children in need around the world! Valerie S.Grobanites for Charity
We’ve been using Rainworx auction software for our multi-store marketplace website for more than 6 months now. We have made a number of customisations to fit our specific business model and site design and this has worked really well – to date we have found a way to make every change that we’ve wanted. With respect to both the software and the hosting, we have been really impressed with the speed and level of customer service that we have received from Steve, Briana and the team at Rainworx. We have rarely waited more than a few hours for a response to a query and have also really appreciated the advice offered and help given which has often exceeded expectations. Antonia W.United Kingdom
We chose RainWorx after extensive research and comparison. We thought they offered the best value and so far, we have been pleasantly surprised. The professionalism that we have encountered has been second to none. The RainWorx team has treated us very well, being that we are not extremely computer savvy...this has come as a real blessing. Many Thanks to Steve and his support team. We are very happy to have chosen to work with RainWorx and look forward to many years of success with them. James B.Maryland
24 hours after buying RainWorx auction pro our car auction site was complete and we were selling cars on it. Wonderful easy to use software with fantastic support. John G.United Kingdom
I researched the top classified/auction software for weeks. I almost settled on a less expensive, less impressive software. The benefits and features of Rainworx software has far exceeded the costs. It is true, you really do get what you pay for! The software has performed beautifully, and customization has been extremely easy. The code was well written and is very clean. I am also utilizing hosting from Rainworx. Setup was fast, and so far I have not had any problems whatsoever. I strongly recommend using Rainworx products, their customer service is also tip top. Joshua R.California
We love the auction software... Truly awesome job. We started closing real estate auction deals almost day one, so thank you for helping us get off the ground right way. Awesome!!! Dean S.California
We've been able to customize the software to meet our needs and style...and that's a very cool thing! Todd G.Wyoming
I've been using the auction software for almost 3 years. It has been a pleasure customizing it to my site's needs. When I come across changes that I am technically unable to do, I hire Steve and the Rainworx staff to do the changes for me. The custom work is extremely affordable and done very quickly. It has saved many hours of my time over the last 3 years. There has never been a change that could not be made! Every aspect of the programming is customizable. The customer support is Excellent! Gina O.Tennessee
Great program! Easy to use, works perfect! Handles high volume traffic with no problem. Customer support is exemplary! Andrea Y.California
We're delighted with the performance of Rainworx's AuctionPro 6.0 software since the recent launch of our auction website. Both the front and back end appear to be working well with no real problems at all and we have been very impressed with the customer service that we have received. It's our opinion that the software is excellent value for money, particularly when you consider the exemplary level of after sales service and technical back-up which comes with it, of which you'd be unlikely to get from other vendors of a similar script package at this level. Barry C.France
Our Auction is complete and it went very smoothly. We were very happy with the software and the hosting situation and I want to thank you for being so responsive to me and my low tech needs. We will definitely use this again next year for our school auction and we are considering using it in other areas as well. I will recommend Rainworx to other private schools in Asia as we are all very closely related since we get moved around the region all the time. During my search for auction software nobody was able to accommodate our currency needs except you. Naomi W.Japan
Easy to use and customize. Great customer service… I was able to customize it to exactly what I wanted with a lot of help and cooperation from Steve. He does program customizations promptly and at a very reasonable price. I am very happy with the results. David B.Chicago, IL
I cannot say enough good things about this company and especially Steve (as well as Briana). I have done business with them for several years, and they are ALWAYS responsive to my requests. Even the ones that are anal. I started out by using "offshore" programs--thought I was doing myself a favor. Took a few thousand reasons to finally figure it out--and I am very happy I found them in the USA! I have a couple of sites that have been developed over the years, and just starting another one this week--still needs a lot of work--and ads--but they will come-- They are vey fair pricing wise--and Steve goes overboard to be helpful--especially since my computer knowledge is very limited. He has NEVER let me down-- I would and do recommend them with the highest commendations--they are the best! RalphGeorgia
I would like to thank all of you at RainWorx for all the great work you have done to provide me with the the best auction website on the planet! ... I feel confident with RainWorx as my team of auction programming experts and I look forward to all future developments. LarryFlorida
If you're looking for auction software your search is over. We spent over 3 months searching for the right product and this is it. The customer support at rainworx is outstanding. They've been there for us every step of the way. Customizations were completed at a fair price and in a professional manner. Our site was up and running in only a few days. The technical guidance and support is what makes this product different from the competition. Strongly recommend!!!!! LizOhio
The application is really easy to use, Steve and his team are great with their customer service and did a great job with our customizations, thy also provided hosting for our site which also made it all simple for us. A lot of thanks to these guys, they save us a lot money. RonaldDallas, TX
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